Technology Support

The first thing to do when you have a technology problem is to remember that it is just a machine and it is not doing this to you on purpose. First, check every cable and every connection and make sure everything's plugged in. And check the manual on/off switch and make sure that it is turned on if you have one. If you feel pretty confident in your computer skills, get online and go to the manufacturer's web site. They all have one with great troubleshooting pages. If you're frozen in your steps with fear, go to your campus technology specialist (or your closet facimile) and see if they can help you solve your problem. Then call :

Technology Help Line: Ext.14357

They will try to help you with your problem and/or find somebody who can. If you let them field your calls, the techie guys can be more efficient.

Director of Technology  
Rene Castaneda Ext.14878
Ana Maria Perez Ext.14823
Alicia Bell Ext.14836
Coordinator of Technology Center  
Miriam Greenwald Ext.14885
Telecommunications, Networks & Media   
Supervisor, Mitchell In-Albon Ext.13137
Stacey Hawkins Ext.13139
Aaron Cooper Ext.12626
Telephone Support   
  Ext.13138

Want to utilize all those great new features on your great new phone? Get your Voicemail Instructions here.

Tutorials

Find a vast array of tutorials for Mac and Windows operating systems, Claris/Appleworks and Microsoft products here.


Quick Keys for Browsers

 Windows  Action  Mac
 Alt and left arrow  Go back  Apple key and [
 Alt and right arrow  Go forward  Apple key and ]
 Ctrl and D  Add a Web page to your Favorites or Bookmarks list  Apple key and D
 Ctrl and H  Opens History  Apple key and H
 Ctrl and N  Opens new browser window  Apple key and N
 Ctrl and O  Opens a window for entering a Web address  Apple key and L


Technology

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